Hi, I'm Dorothy!

I help people in organisations transform supply chains through SaaS solutions by optimising workflows, streamlining processes and connecting technical solutions with operations.

Every bottleneck solved and every system optimised brings food closer to the people who need it most. Delivering efficiencies with purpose, across every sector.

Over the past seven years, I've worked at the intersection of enterprise SaaS implementation, training and change management across agriculture, trade compliance and financial services. That foundation wasn't just built from a desk: it came from executing high-volume grain buying during and after harvest, driving compliance transformations across multiple business units, evaluating and digitising legacy systems for export logistics, and analysing operational workflows. Time spent inside the operation, not just observing it.

I've delivered 23 completed SaaS implementations, redesigned onboarding from the ground up to achieve an 84.3% reduction in support tickets among the top 5 clients onboarded through the new program versus legacy onboarding, and been brought in more than once to bring a stalled project back to life; sometimes months in, sometimes years.

What I bring isn't just technical delivery. It's the ability to sit with an operation, understand how it actually runs, and build something the people using it will trust, whether that's a single-operator trading desk, a multinational compliance transformation, or a site manager who became one of the system's most enthusiastic adopters. I hold a Change Management certification, but the real qualification is years spent earning buy-in the hard way: through patience, consistency and genuinely listening to what people need before building.

The sector I've worked in is agriculture. The skillset is universal.